Document360 provides a robust platform to create knowledge bases, FAQs, and user guides. It's designed to improve team and customer support with smart functionalities.
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Document360 2.0
Document360 provides a robust platform to create knowledge bases, FAQs, and user guides. It's designed to improve team and customer support with smart functionalities.
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What is Document360 2.0?
Document360 is an AI-powered knowledge base software that helps organizations to create, manage, and maintain documentation for customers and teams. The platform offers a versatile space to build FAQs, user guides, standard operating procedures, and more. It supports rich text formatting, seamless integration, and powerful search capabilities, ensuring that your team's and customers' information needs are met effectively.
Who will use Document360 2.0?
- Customer support teams
- Product managers
- Technical writers
- Software development teams
- HR departments
How to use the Document360 2.0?
- Step1: Sign up for an account on Document360.
- Step2: Set up your project and customize your knowledge base settings.
- Step3: Create categories and articles with rich text formatting or markdown.
- Step4: Integrate with other tools and platforms using available APIs and plugins.
- Step5: Use analytics to track the performance of your knowledge base and make improvements.
Platform
- web
Document360 2.0's Core Features & Benefits
The Core Features
- Rich text editor
- Version control
- Category management
- Analytics
- Seamless integrations
The Benefits
- Improves customer support efficiency
- Reduces support tickets
- Centralizes knowledge management
- Enhances team collaboration
- Eases search and access to information
Document360 2.0's Main Use Cases & Applications
- Customer knowledge base
- Internal team documentation
- Product user guides
- Standard operating procedures
- FAQ pages
FAQs of Document360 2.0
Document360 2.0 Company Information
Analytic of Document360 2.0
Visit Over Time
Monthly Visits
212.7k
Avg Visit Duration
00:00:35
Page Per Visit
1.75
Bounce Rate
49.12%
Sep 2025 - Nov 2025 All Traffic
Geography
Top 5 Regions
United States
15.33%
India
11.44%
United Kingdom
3.25%
Brazil
2.54%
Vietnam
2.47%
Sep 2025 - Nov 2025 Worldwide Desktop Only
Traffic Sources
Search
55.91%
Direct
32.82%
Referrals
7.84%
Social
2.41%
Paid Referrals
0.90%
Mail
0.12%
Sep 2025 - Nov 2025 Desktop Only
Top Keywords
| Keyword | Traffic | Cost Per Click |
|---|---|---|
| document360 | 9.9k | $ 16.79 |
| document 360 | 890 | $ 26.58 |
| document360 api | 300 | $ -- |
| ai supported product documentation | 240 | $ -- |
| google doc alternatives online free | -- | $ -- |
Document360 2.0 Reviews
5/5
Document360 2.0's Main Competitors and alternatives?
- Guru
- Bloomfire
- ClickHelp
- ProProfs
- Zendesk
- Confluence
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