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확장 가능한 지원 시스템

  • Pega's AI Agent automates customer interactions and enhances operational efficiency.
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    What is Pega Systems?
    Pega's AI Agent integrates advanced machine learning algorithms to streamline customer service processes. It can autonomously respond to customer inquiries, analyze user data, and provide tailored solutions, reducing wait times and enhancing overall service quality. This AI Agent also learns from past interactions to continuously improve its performance and accuracy, enabling businesses to scale their operations while maintaining high levels of customer satisfaction.
    Pega Systems Core Features
    • Automated responses
    • Real-time analytics
    • Customer interaction tracking
    • Learning from interactions
    Pega Systems Pro & Cons

    The Cons

    No publicly available open-source software or GitHub repository.
    Pricing details not fully disclosed on the main site, requiring direct contact for quotes.
    May be complex to implement for smaller organizations without sufficient resources.

    The Pros

    Leverages advanced AI decisioning to optimize business processes and customer engagement.
    Provides comprehensive automation solutions to streamline operations.
    Trusted by major enterprises across industries.
    Offers a platform designed for enterprise-scale digital transformation.
    Pega Systems Pricing
    Has free planNo
    Free trial details
    Pricing model
    Is credit card requiredNo
    Has lifetime planNo
    Billing frequency
    For the latest prices, please visit: https://www.pega.com/pricing
  • ServiceNow AI Agent automates tasks and enhances user experience with intelligent responses.
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    What is ServiceNow AI?
    The ServiceNow AI Agent offers functionalities such as automated ticketing, intelligent virtual agents, and real-time data analysis. It improves efficiency by facilitating faster responses to queries, reducing resolution times, and personalizing interactions. This AI Agent is designed to learn from user interactions, constantly evolving to provide increasingly relevant suggestions and support, ultimately enhancing service delivery across various platforms and user scenarios.
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