Quality Services & Wissen GmbH specializes in providing high-quality training, consultancy, and certification services. With a focus on quality management, risk management, and continuous process improvement, we offer tailored solutions to meet the unique needs of our clients. Our expertise spans various domains, including operational excellence, FMEA, and KVP. By leveraging our advanced methodologies and tools, organizations can optimize their processes, reduce risks, and enhance customer satisfaction. Our commitment to excellence and innovation ensures that clients receive the support they need to achieve sustainable success.

Charma is a performance management platform that supports modern workplaces by structuring one-to-one meetings, continuous feedback, and goal setting. It fosters effective communication between managers and their direct reports, provides tools for better feedback, and helps in setting and tracking goals, all aimed at boosting productivity.

Deltia leverages cutting-edge artificial intelligence to automate various workflows, helping users save time and effort on mundane tasks. Its intelligent capabilities allow it to learn from user interactions, continuously improving its efficiency. Deltia's focus is on providing a seamless experience that enhances productivity in personal and professional settings by optimizing task management, data processing, and decision-making.

GuestGlance provides a comprehensive platform designed to elevate guest experiences by offering businesses the tools they need to gather, analyze, and respond to customer feedback. With this platform, users can track guest satisfaction, address concerns promptly, and leverage data-driven insights to continuously improve their offerings. It streamlines the feedback process and helps businesses maintain a positive reputation by ensuring every guest has a memorable experience.

The Observe.AI Screen Recording extension allows contact center managers to monitor agent activities in real time. It helps identify crucial moments for agent development, ensuring all interactions are compliant and can be reviewed for continuous improvement. This tool supports automated pause/resume functionality, allowing for effective and ethical recording practices, while ensuring necessary redactions are easily manageable.

Plai is a cutting-edge people and performance management platform designed for forward-thinking organizations. It assists teams in staying in sync, growing, and focusing on what matters by providing tools for OKRs, performance reviews, feedback, praise, integrations, and surveys. The platform enables businesses to align and focus their teams on key goals, fostering a culture of continuous improvement and employee engagement.

Summarization Agent Reflection combines an advanced summarization model with a built-in reflection mechanism to iteratively assess and refine its own summaries. Users supply one or more text inputs—such as articles, papers, or transcripts—and the agent produces an initial summary, then analyzes that output to identify missing points or inaccuracies. It regenerates or adjusts the summary based on feedback loops until a satisfactory result is reached. The configurable parameters allow customization of summary length, depth, and style, making it adaptable to different domains and workflows.

TalkSprout offers an AI-powered platform that integrates a widget into your website to collect customer feedback effortlessly. The feedback is processed, stored, and analyzed to provide insights into user perceptions. It uses the latest OpenAI models to automate the analysis, breaking down the feedback into actionable insights, thus helping you enhance customer satisfaction with specific and targeted improvements.

UMU is an advanced AI-powered performance learning platform designed to boost employee efficiency and business performance. It enables organizations to design, deliver, and track impactful training programs. With its AI features, UMU makes content creation and learning management simple and interactive, ensuring higher engagement and retention. Its comprehensive suite of tools includes course design, practice modules, coaching, and analytics to provide insightful feedback and continuous improvement.

The WorkFusion AI agent combines automation and machine learning, allowing businesses to streamline workflows, reduce operational costs, and improve decision-making capabilities. It enables organizations to automate repetitive tasks, enhance data analysis, and efficiently integrate with existing systems, which leads to greater productivity and optimized resource utilization across various sectors.

Duckie Agent utilizes advanced AI algorithms to understand user needs and deliver tailored support. It excels in automating tasks such as scheduling, research, and reminders, allowing users to focus on higher-priority activities. The agent learns from user interactions, continually improving its responses and suggestions for better efficiency.

DuelGenius is an innovative platform designed specifically for League of Legends players. Using advanced AI technology, it delivers personalized coaching to help players refine their tactics, improve their skills, and climb the ranks faster. From instant post-game analysis to long-term performance tracking, DuelGenius provides comprehensive insights tailored to each player's needs. This ensures continuous improvement and a better understanding of in-game strategies, enhancing the overall gaming experience.

Quaffle is a productivity tool focused on providing fast and simple employee appraisals. With Quaffle, teams can easily request, share, and improve feedback, transforming it into actionable insights that enhance performance and team collaboration. Its intuitive interface and robust feature set make it perfect for small HR teams looking to make a meaningful impact on their organizations through continuous improvement and constructive feedback mechanisms.