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  • Infinity Cloud provides call analytics to enhance marketing, sales, and customer service efforts.
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    What is infinitycloud.com?
    Infinity Cloud empowers businesses with comprehensive call analytics tools that provide insights into marketing campaign performance, customer behavior, and operational efficiency. By tracking and analyzing phone call data, companies can pinpoint successful marketing channels, enhance sales strategies, and streamline customer service processes. The platform automates call monitoring, ensuring every call is analyzed without manual intervention, leading to better decision-making and efficient resource allocation.
    infinitycloud.com Core Features
    • Call tracking
    • Automated call monitoring
    • Marketing performance analytics
    • Customer behavior insights
    • Operational efficiency tools
    infinitycloud.com Pro & Cons

    The Cons

    No information on open-source availability
    No direct mobile or desktop app stores presence noted
    Limited explicit mention of integration specifics beyond some partnerships

    The Pros

    AI-powered real-time call analytics offering deep insight into customer interactions
    Helps optimize marketing spend by accurately tracking call sources and conversion attribution
    Improves sales and contact center performance through conversation monitoring and scoring
    Supports compliance teams by automatically flagging risks in calls
    Customizable solutions for multiple industries and business functions
    infinitycloud.com Pricing
    Has free planNo
    Free trial details
    Pricing modelPay-as-you-go
    Is credit card requiredNo
    Has lifetime planNo
    Billing frequency

    Details of Pricing Plan

    Essentials

    0.2 USD
    • Minimum 12 months contract then rolling
    • $0.20 per call plus telecoms fees
    • 1 included domain, extra $100 each
    • 1 included tracking container, $25 each extra
    • 5 included UK tracking numbers, $5 each extra
    • 100K tracking events included, additional $25 per 100K/month
    • Customer Success Program
    • Standard Support
    • Call Recording (1 month)
    • Onboarding support

    Pro

    0.15 USD
    • Minimum 12 months contract then rolling
    • $0.15 per call plus telecoms fees
    • 1 included domain, extra $100 each
    • 1 included tracking container, $15 each extra
    • 5 included UK tracking numbers, $3 each extra
    • 1 million tracking events included, additional $150 per 1M/month
    • Dedicated 1-2-1 training
    • VIP Support
    • Advanced Dial Plan or IVR $250/month plus setup fee
    • Onboarding Program

    Enterprise

    0.07 USD
    • Minimum 12 months contract then rolling
    • Pricing on application (POA) from $0.07 per call plus telecom fees
    • 1 included domain, extra $100 each
    • 1 included tracking container, $10 each extra
    • 5 included UK tracking numbers, $2 each extra
    • 1 million tracking events included, additional $100 per 1M/month
    • Dedicated Onboarding Support
    • Solutions Architect
    • VIP Support
    • CRM Integration
    • Third Party Phone System Integration
    • POA for Smart Match and Caller Insight
    For the latest prices, please visit: https://www.infinity.co/us/pricing
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