Zendesk AI agents offer a competitive edge in customer service by providing instant, personalized support anytime, anywhere. These agents handle sophisticated queries, enhance customer satisfaction, and reduce costs. They are easy to set up and require no constant supervision. The agents use Generative AI and Zendesk's proprietary intent models for accurate, human-like responses. Analytics tools help monitor performance, enabling continuous improvement and optimization.

Boundless AI provides a platform for businesses to create, train, deploy, and manage custom chatbots. Leveraging artificial intelligence, the platform allows users to easily customize chatbot behavior and personality, ensuring a unique and engaging user experience. The goal is to help brands embrace automation-first customer interactions for better scalability, engagement, and results.

Siena offers an autonomous customer service platform designed to elevate commerce interactions by combining advanced AI with genuine human empathy. This platform automates up to 65% of customer service inquiries, enabling businesses to streamline processes and focus on strategic, human-centered activities. Siena’s use of state-of-the-art large models and proprietary AI ensures seamless and engaging customer interactions, significantly improving customer satisfaction and reducing operational costs.