- Multilingual Transcription
- Semantic Moments
- Conversational Scoring
- Conversational Summarization
- Sentiment Analysis
- Speech Analytics
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What is CallZen.AI?CallZen is an advanced conversational intelligence tool designed to transform customer interactions. By transcribing and analyzing calls, chats, and meetings, CallZen identifies key moments, scores agent performance, and provides actionable insights. Features include sentiment analysis, automated compliance audits, and custom analytics. This empowers businesses to optimize agent performance, improve customer service, increase sales conversions, and ensure compliance through AI-driven insights.CallZen.AI Core Features- Multilingual Transcription
- Sentiment Analysis
- Automated Compliance Auditing
- Agent Performance Scoring
- Custom Analytics
- AI-Based Insights
- Conversation Key Moment Identification
CallZen.AI Pro & ConsThe Cons
No public information about open-source availability.No explicit mention of pricing details on the main page, requiring navigation to pricing page.Limited information on potential limitations or drawbacks.The Pros
Comprehensive conversational AI platform with multilingual support.Automates quality assurance and compliance monitoring across all interactions.Offers real-time agent assistance and AI coaching to improve agent performance.Provides actionable customer insights through sentiment analysis and feedback analytics.Integrates easily with enterprise CRM and communication systems.CallZen.AI PricingHas free plan YES Free trial details 14-day trial available Pricing model Free Trial Is credit card required No Has lifetime plan No Billing frequency For the latest prices, please visit: https://callzen.ai/pricingDetails of Pricing Plan
Basic
Professional
- Multilingual Transcription
- Semantic Moments
- Conversational Scoring
- Conversational Summarization
- Sentiment Analysis
- Speech Analytics
- Smart Clustering
- Automated QA
- Agent Scoring
- AI Coaching
Enterprise
- Multilingual Transcription
- Semantic Moments
- Conversational Scoring
- Conversational Summarization
- Sentiment Analysis
- Speech Analytics
- Smart Clustering
- Automated QA
- Agent Scoring
- AI Coaching
- Custom Reporting & BI
- Automations & Integrations
- Pitch Pop
- Feedback Analysis
- Chat Support
- Model Customizations
- Embeddings & SSO
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