Comprehensive 음성 상호작용 분석 Tools for Every Need

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음성 상호작용 분석

  • AI-powered testing and evaluation for voice agents.
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    What is Vocera?
    Cekura, previously known as Vocera, offers cutting-edge testing and evaluation services for AI voice agents. Designed for organizations that utilize AI-driven customer interactions, Cekura ensures seamless and efficient agent performance. Using workflows, personas, and real audio, Cekura helps simulate countless scenarios to evaluate and fine-tune voice agents against custom metrics. Additionally, it provides actionable insights, real-time monitoring, and instant notifications for optimal agent performance.
  • CSC Voice AI offers advanced voice solutions for enterprises seeking to enhance customer interactions.
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    What is CSC Voice AI?
    CSC Voice AI delivers advanced voice AI solutions to help businesses streamline their customer service and improve operational efficiencies. Leveraging state-of-the-art technology, CSC Voice AI provides tools and applications that transform voice interactions into meaningful customer experiences. Whether it's through automated customer support, enhanced voice recognition, or detailed analytics, CSC Voice AI ensures businesses can elevate their customer interaction strategies seamlessly.
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