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온보딩 과정

  • AI-powered training platform for contact centers and sales teams.
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    What is Solidroad?
    Solidroad is an AI-powered training platform that enables sales and support representatives to practice and perfect their customer conversations. Through AI simulations, it provides a risk-free environment to tackle common objections, enhance communication skills, and improve overall performance. This tool mimics real-life scenarios and provides immediate, personalized feedback, making it an essential resource for better onboarding, training, and continued skill development in sales and support roles.
    Solidroad Core Features
    • AI simulations
    • Personalized feedback
    • Scenario customization
    • Performance metrics
    • Skill-based assessments
    Solidroad Pro & Cons

    The Cons

    No publicly available open-source code or GitHub repository
    Pricing details are not explicitly disclosed on the homepage
    No direct links to mobile or other app stores, limiting easy access via such platforms

    The Pros

    AI-driven comprehensive review of 100% customer conversations for quality assurance
    Tailored training simulations based on real customer interactions
    Real-time feedback and coaching to both human reps and AI agents
    Helps improve customer satisfaction and reduce handling times
    Enterprise-grade security with SOC 2 and ISO27001 certifications
    Dedicated partnership and support for long-term success
    Solidroad Pricing
    Has free planNo
    Free trial details
    Pricing model
    Is credit card requiredNo
    Has lifetime planNo
    Billing frequency
    For the latest prices, please visit: https://www.solidroad.com
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