eHealthGPT utilizes advanced AI technology to revolutionize communication in healthcare. By automating routine email tasks, such as appointment scheduling and prescription requests, it minimizes administrative burdens on healthcare providers. This allows for more timely and efficient patient interactions. The tool is tailored to the unique challenges of the healthcare environment, ensuring that communication is not only efficient but also secure, fulfilling regulatory requirements.

The Observe.AI Screen Recording extension allows contact center managers to monitor agent activities in real time. It helps identify crucial moments for agent development, ensuring all interactions are compliant and can be reviewed for continuous improvement. This tool supports automated pause/resume functionality, allowing for effective and ethical recording practices, while ensuring necessary redactions are easily manageable.