Gleap is a comprehensive AI-first platform designed to improve customer support and feedback mechanisms for businesses. It includes features like visual bug reporting to help identify and resolve issues quickly, live chat for real-time communication with users, and the AI bot Kai that provides 24/7 support. Additionally, Gleap offers tools for creating public roadmaps, conducting customer surveys, and managing a knowledge base to keep users informed and engaged. The platform aims to enhance product development, boost customer loyalty, and drive business success.

Kraftful utilizes advanced Natural Language Processing and Machine Learning techniques to turn large volumes of user feedback into actionable insights. It can analyze user interviews, app reviews, and support tickets, identifying key themes, pain points, and feature requests. With its easy-to-use interface, Kraftful generates custom surveys and feedback summaries, enabling product teams to engage users effectively. By adopting Kraftful, companies can enhance their product development process, ensuring they create solutions that resonate with their users and meet market demands while saving valuable time.