Ultimate 고객 상호작용 AI Solutions for Everyone

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고객 상호작용 AI

  • AI-powered platform for optimizing customer interactions and meetings.
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    What is Sonero?
    Sonero utilizes AI technology to revolutionize the way client-facing teams handle customer interactions. By automating note-taking, providing detailed analytics, and offering actionable insights, it simplifies the process of understanding and acting on customer call outcomes. It enables better preparation, improved communication, and more effective client engagements.
    Sonero Core Features
    • Automated note-taking
    • Meeting analytics
    • Actionable insights
    • Emotion and tone tracking
    • Integration with calendar and meeting tools
  • AI-powered testing and evaluation for voice agents.
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    What is Vocera?
    Cekura, previously known as Vocera, offers cutting-edge testing and evaluation services for AI voice agents. Designed for organizations that utilize AI-driven customer interactions, Cekura ensures seamless and efficient agent performance. Using workflows, personas, and real audio, Cekura helps simulate countless scenarios to evaluate and fine-tune voice agents against custom metrics. Additionally, it provides actionable insights, real-time monitoring, and instant notifications for optimal agent performance.
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