Backsy.ai simplifies the process of collecting and analyzing customer feedback using AI. It captures raw feedback, filters out noise and junk, and provides instant summaries. The platform charts trends, analyzes parameters defined by users, and rewards customers for their engagement. This helps businesses understand customer sentiments, identify areas for improvement, showcase their products, and make data-driven decisions efficiently.
Backsy.ai Core Features
Capture raw feedback
Filter out noise and junk
Instant AI analysis
Chart trends and insights
Customer rewards
Showcase products
Backsy.ai Pro & Cons
The Cons
Feedback cannot be deleted once submitted
Costs based on credit usage may limit heavy users
No open-source code or GitHub repository available
Limited direct integrations or third-party app links
The Pros
Effortless collection of feedback via text or voice
Instant AI-driven analysis and summarization of feedback
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