Impel offers a comprehensive AI-powered engagement platform designed for automotive dealerships. Its key features include automated lead engagement, detailed query handling, and prolonged follow-up to maximize conversion rates. The platform integrates smoothly with major CRM systems, offering a seamless experience from initial website interaction to in-showroom visits and beyond. Impel empowers auto retailers to provide personalized 24/7 customer experiences, improving appointment scheduling, lead information management, and overall customer satisfaction.

Proto CX is a cutting-edge customer experience automation platform that harnesses the power of artificial intelligence to facilitate efficient and accurate customer communication. It supports multilingual interactions, allowing businesses to interact with customers in their native languages. Proto CX’s advanced features include smart chatbots, live chat functionalities, and comprehensive case tracking, all designed to enhance customer satisfaction and streamline support operations across various industries including healthcare, finance, and government sectors.