- 10 hours/month
- Toll Free or Local Number
- Natural Voice & Dialog
- Template Call Flows & Playbooks
- Live Transfers & Monitoring
- Transcription, Analytics & Reporting
- HIPAA, HITRUST, PCI Level 1
- 100+ Integrations
- Configurable Working Hours
Comprehensive 語音數據洞察 Tools for Every Need
Get access to 語音數據洞察 solutions that address multiple requirements. One-stop resources for streamlined workflows.
語音數據洞察
Gridspace provides AI-powered voice solutions for real-time speech analytics and automated call handling.00What is Gridspace?Gridspace applies sophisticated AI techniques to analyze speech in real-time, enabling businesses to enhance customer service and operational efficiency. Its capabilities include automated call handling, speech recognition, and analytics to derive valuable insights from conversations. This allows organizations to respond faster to customer needs and improve overall service quality.Gridspace Core Features- Real-time speech analytics
- Automated call handling
- Speech recognition
- Call transcription
Gridspace Pro & ConsThe Cons
No explicit mention of open-source availabilityNo direct GitHub repository providedPotentially complex implementation requiring enterprise supportLack of publicly available mobile or browser app integrationsThe Pros
Handles large-scale voice workflows with over 100k simultaneous calls and chatsHigh compliance with industry security and privacy standards including PCI DSS, SOC 2, HITRUST, and HIPAAProvides real-time monitoring, observability, and granular access control for data securityOffers persona-based AI workflows to improve contact center team performanceElastic scaling and straightforward pricing model for cost managementDevelops specialized speech ML models tailored for contact centersGridspace PricingHas free plan No Free trial details Pricing model Free Trial Is credit card required No Has lifetime plan No Billing frequency Monthly For the latest prices, please visit: https://www.gridspace.com/pricingDetails of Pricing Plan
Essential Plan
90 USDGrowth Plan
250 USD- 30 hours/month
- Everything in Essential +
- Outbound Calling & Autodialer
- Unlimited Post-Call SMS
- Number Porting
- Fully Integrated Back-office
- Custom Integrations
- Custom Reports
Professional Plan
840 USD- 100 hours/month
- Everything in Essential & Growth +
- Branded Calling ID
- White Glove Onboarding
- 3 Custom Call Flows & Playbooks
- Dedicated Account Manager
Enterprise
0 USD- Custom Pricing
- High Volume Pricing
- Custom Deployments
- Premium Support
- HIPAA, HITRUST, PCI Level 1 Compliant
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