Rezolve.ai provides an AI-powered employee service desk platform that enhances employee experience by automating IT support and HR tasks within Microsoft Teams. Featuring multi-layered knowledge management and advanced AI functionalities, Rezolve.ai streamlines employee support processes, allowing instant solutions to queries and efficient ticket management. It integrates seamlessly into existing workflows, improving overall enterprise productivity and reducing operational overhead by resolving up to 65% of service desk tickets automatically.

TheLoops is an intelligent support operations platform designed to enhance customer experience (CX) through AI. It offers predictive insights, automates tasks, and provides real-time analytics to help support teams make data-driven decisions. With features like AI Agent Copilot, AutoQA, and Predictive Case Insights, TheLoops aims to make CX operations more efficient and effective. The platform integrates seamlessly with other tools, providing a comprehensive solution for managing support tickets, analyzing customer feedback, and predicting potential issues before they escalate.