Sendbird AI Agent provides a visual builder to design multi-turn conversational flows, leveraging GPT-3/4 for natural language understanding and responses. Users can customize templates for customer support, FAQs, community moderation, and engagement bots. Built-in context memory maintains conversation history while fallback-to-human options ensure smooth handoffs. Integrated analytics track performance and user sentiment. SDKs for web, iOS, and Android allow rapid deployment into any chat application.

DEX Insight serves as a pivotal tool for organizations looking to streamline their software usage and enhance employee interaction with digital tools. This Chrome extension and desktop agent gather essential data on app usage, user sentiments, and feedback in real-time. By offering detailed analytics on employee experiences with various SaaS solutions, DEX Insight empowers companies to make informed decisions about software investments, ultimately driving efficiency and reducing unnecessary costs in tech spending.