Comprehensive 數位客服 Tools for Every Need

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數位客服

  • AI-driven social customer service solution combining multiple channels.
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    What is Mixdesk?
    Mixdesk is an AI-driven social customer service solution that combines multiple communication channels such as Livechat, WhatsApp, Facebook, Instagram, and more. It helps businesses manage customer service, automate workflows, and conduct marketing from a single platform, ensuring seamless and efficient support. With multi-language support and AI-powered insights, Mixdesk enhances global customer engagement and streamlines business operations.
  • Cold is an AI agent that automates conversation flow and engages users intelligently.
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    What is Cold?
    Cold is an advanced AI agent that facilitates intelligent conversation management, enabling businesses to automate customer support processes and enhance user interaction. By utilizing state-of-the-art natural language processing, Cold understands user inquiries and responds appropriately, leading to improved engagement and reduced operational costs. It offers a user-friendly interface for both clients and customers, making it easier to manage conversations and gather valuable insights from user interactions, ideal for businesses looking to optimize communication strategies.
  • Quiksbot empowers businesses with AI chatbots trained using PDFs, website data, and texts.
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    What is Quiksbot?
    Quiksbot offers an advanced AI chatbot solution that allows businesses to train chatbots using various data sources such as PDFs, website content, and text data. The platform enables the embedding of customized chatbots on websites to capture leads and engage customers effectively. Quiksbot tracks conversations, analyzes performance, and offers detailed insights to help businesses enhance customer interactions and streamline their workflows. With features like appointment scheduling, email marketing integration, and chat memory records, Quiksbot stands out as a comprehensive tool for improving customer experience.
  • Interactive digital avatar platform enabling lifelike, AI-powered conversations.
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    What is trulience.com?
    Trulience is an innovative platform that enables users to create lifelike, interactive avatars powered by advanced conversational AI. These avatars mimic human behavior and can be embedded in various digital platforms to facilitate more engaging and natural user interactions. The system uses state-of-the-art AI technology to produce realistic avatars that can perform tasks, answer queries, and provide personalized experiences. It is particularly suited for businesses looking to improve customer engagement, support services, and virtual interactions.
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