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Ultimate 支持團隊生產力 Solutions for Everyone

Discover all-in-one 支持團隊生產力 tools that adapt to your needs. Reach new heights of productivity with ease.

支持團隊生產力

  • Aide

    AI-powered customer support platform for efficient, automated service.
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    What is Aide?
    Aide is an AI-driven customer support software designed to streamline customer service operations. By leveraging advanced AI algorithms, it automates repetitive tasks such as ticket tagging and response suggestions, enabling teams to focus on complex issues. Ideal for online stores, financial services, and businesses with growing customer support needs, Aide enhances efficiency, reduces response times, and ensures consistent customer experiences. Integrations with popular tools ensure seamless workflows.
    Aide Core Features
    • Automated ticket tagging
    • Response suggestions
    • Integrations with major platforms
    • Analytics and performance monitoring
    • Customizable workflows
    Aide Pro & Cons

    The Cons

    No information on open-source availability.
    No publicly available GitHub repository for customization or community contributions.
    Pricing details require visiting a separate page, no free tier information on landing page.

    The Pros

    Automates customer support workflows with high accuracy using GPT LLMs.
    Integrates seamlessly with popular helpdesk platforms like Zendesk and Shopify.
    Provides detailed insight reports and topic classification to identify and address customer pain points.
    Includes AI chatbots for handling repetitive inquiries and smooth hand-offs to human agents.
    Offers guided implementation and enterprise-grade security compliance including SOC 2, GDPR, and HIPAA.
    Aide Pricing
    Has free planYES
    Free trial details30-day trial for all teams without credit card required
    Pricing modelFree Trial
    Is credit card requiredNo
    Has lifetime planNo
    Billing frequencyMonthly

    Details of Pricing Plan

    Essentials

    300 USD
    • Full access to Aide AI including topic detection, automation scenarios and generative AI for lean teams
    • Up to 1200 monthly conversations
    • Unlimited tagging
    • Agent assist panel
    • Automated scenarios
    • Chatbot on your website

    Pro

    500 USD
    • Aide AI for growing teams with dedicated onboarding assistance
    • Up to 2500 monthly conversations
    • Unlimited tagging
    • Agent assist panel
    • Automated scenarios
    • Chatbot on your website
    • Hands-on support from our team
    • Fully guided implementation

    Pro Plus

    800 USD
    • Aide AI for mature CX departments with dedicated support and weekly syncs
    • Up to 4000 monthly conversations
    • Unlimited tagging
    • Agent assist panel
    • Automated scenarios
    • Chatbot on your website
    • Hands-on support from our team
    • Fully guided implementation
    • Dedicated support on Slack, Teams or WhatsApp
    • Weekly Progress Meetings

    Enterprise

    0 USD
    • Dedicated engineering support for large organizations and pricing to scale
    • Custom monthly conversations
    • Unlimited tagging
    • Agent assist panel
    • Automated scenarios
    • Chatbot on your website
    • Hands-on support from our team
    • Fully guided implementation
    • Dedicated support on Slack, Teams or WhatsApp
    • Weekly Progress Meetings
    • Custom integrations
    • Unlimited reporting
    • Priority support
    • Dedicated Success Manager
    For the latest prices, please visit: https://aide.app/pricing

  • Voyageraid

    VoyagerAid is an innovative customer support CRM for airlines and travel businesses.
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    What is Voyageraid?
    VoyagerAid is a state-of-the-art customer support software designed for the travel industry. It integrates multiple channels like email, chat, phone, and social media to streamline customer interactions on one platform. Its smart ticket system prioritizes and transforms queries into manageable tickets. The software also offers a comprehensive knowledge base, canned responses, and customizable reports, ensuring that customer requests are accurately addressed. VoyagerAid enhances the customer experience with faster response times, reduced overheads, and increased support team productivity.
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