Sponsored by Refly.ai - Refly.AI empowers non-technical creators to automate workflows using natural language and a visual canvas.
Refly.ai - Refly.AI empowers non-technical creators to automate workflows using natural language and a visual canvas.
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  • Kommunicate 3.0

    AI-powered customer service automation platform with chatbots and live chat to enhance customer experience.
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    What is Kommunicate 3.0?
    Kommunicate is an AI-powered customer service automation platform designed to streamline customer interactions. It provides chatbots and live chat functionalities, allowing businesses to automate common queries and provide real-time support. Featuring seamless integrations, robust analytics, and multi-channel support, Kommunicate ensures that customer queries are resolved efficiently, providing a superior customer experience and optimizing operational costs. The platform's user-friendly interface and variety of features make it an ideal solution for enterprises aiming to improve customer service automation.
    Kommunicate 3.0 Core Features
    • AI-powered chatbots
    • Live chat
    • Multi-channel support
    • Seamless integrations
    • Analytics and reporting
    Kommunicate 3.0 Pro & Cons

    The Cons

    Not open source, limiting customization and transparency for some users
    No direct links to mobile apps or desktop extensions available from the main site
    Potential dependency on third-party integrations for some advanced AI functionalities

    The Pros

    Highly flexible and scalable AI agents capable of resolving over 80% of customer queries
    Supports multiple communication channels including email, chat, voice, and popular messaging platforms
    Integrates seamlessly with major CRM and ticketing systems like Zendesk, Freshdesk, and Salesforce
    Provides AI-driven insights to optimize customer support operations and agent performance
    Enterprise-grade security standards including ISO 27001, SOC 2, GDPR, and HIPAA compliance
    Automates repetitive tasks, reducing agent workload and improving operational efficiency
    Supports multilingual interactions with dynamic language translation capabilities
    Kommunicate 3.0 Pricing
    Has free planYES
    Free trial details30 days free trial, no credit card required
    Pricing modelFree Trial
    Is credit card requiredNo
    Has lifetime planNo
    Billing frequencyMonthly

    Details of Pricing Plan

    Starter

    40 USD
    • 1 AI agent
    • 1 team member
    • 250 conversations/month (~10K messages)
    • Channels: Web, Mobile apps, WhatsApp, Telegram, Instagram
    • AI Email Automation
    • 3-month chat history
    • Additional team member or AI agent: $20/month
    • Additional conversations: $15/1,000 conversations

    Professional

    200 USD
    • Everything in Starter, plus
    • 2 AI agents
    • 3 team members
    • 2,000 conversations/month (~80K messages)
    • Zendesk, Freshdesk, Google Analytics integration
    • Voice AI agent
    • 1-year chat history
    • Additional team member or AI agent: $30/month
    • Additional conversations: $10/1,000 conversations
    • AI Summary, Auto-resolve tickets, Agent Assist
    • Campaign Messaging
    • API & Webhooks access
    • Priority support

    Enterprise

    Contact Sales USD
    • Everything in Professional, plus
    • Custom number of AI agents
    • Discounted conversations/messages
    • Salesforce, HubSpot, Zapier
    • Dedicated account manager
    • SLA-backed support
    • Advanced analytics & insights
    • SSO & identity management
    • Custom-built features & integrations
    • Remove Kommunicate branding
    For the latest prices, please visit: https://www.kommunicate.io/pricing/
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