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客服管理系統

  • Deskroom enhances customer support with intelligent management tools.
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    What is 데스크룸 (Deskroom)?
    Deskroom is a Chrome extension aimed at transforming customer service operations. It features a robust Knowledge Management System (KMS) that empowers CS teams with instant access to information and recommended responses. This curated management aids agents in resolving queries effectively and efficiently. Additionally, Deskroom promotes real-time collaboration among staff, enabling seamless interactions and task management. Whether in customer support or CX roles, Deskroom is the ultimate tool for enhancing productivity and service quality with intelligent handling.
    데스크룸 (Deskroom) Core Features
    • Knowledge Management System (KMS)
    • Response recommendation feature
    • Real-time collaboration tools
    • Task management capabilities
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