Comprehensive 客戶服務技術 Tools for Every Need

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客戶服務技術

  • Haptik is an AI-driven conversational platform empowering businesses to automate customer interactions.
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    What is Haptik?
    Haptik is a sophisticated conversational AI platform designed to help businesses automate and streamline customer interactions. It creates intelligent chatbots capable of understanding human language, addressing customer inquiries, and providing personalized responses. Haptik's AI agents are equipped with features that allow for seamless integration with existing systems, enabling businesses to deliver 24/7 support, enhance user experience, and significantly reduce operational costs while improving customer satisfaction.
    Haptik Core Features
    • AI Chatbot Development
    • Conversational Analytics
    • Multi-Channel Support
    Haptik Pro & Cons

    The Cons

    No publicly available open-source code or GitHub repository
    Pricing details are not explicitly disclosed and require contacting the company
    Limited information on mobile apps or extensions available for consumer download

    The Pros

    Highly scalable conversational AI agents that provide human-like customer interactions
    Supports multiple AI models including GPT, Llama, and Claude for flexible deployment
    Omnichannel engagement across web, voice, chat, and popular social messaging platforms
    Multilingual support with over 100 languages to serve global audiences
    Integrates enterprise data sources to fine-tune AI for maximum accuracy
    Seamless collaboration between AI agents and human agents with live chat handoffs
    Advanced analytics and insights to optimize agent performance and customer experience
    Robust security and compliance with ISO, GDPR, CCPA, and more
    Strong strategic partnerships with OpenAI and Microsoft for cutting-edge AI features
    Haptik Pricing
    Has free planNo
    Free trial details
    Pricing model
    Is credit card requiredNo
    Has lifetime planNo
    Billing frequency
    For the latest prices, please visit: https://www.haptik.ai/why-haptik
  • AI-powered live chat for 24/7 customer support on your website.
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    What is HelperHat?
    HelperHat is an AI-powered live chat solution for websites, designed to provide instant and accurate customer support around the clock. It uses advanced AI models like GPT, Llama, and Gemini to respond to customer inquiries, offering a human-like experience. Key features include easy setup, cost savings, instant replies, and comprehensive analytics. HelperHat supports human-AI collaboration for complex queries, making it ideal for businesses looking to improve customer satisfaction while reducing support costs.
  • Kuverto AI streamlines customer engagement through automated conversations.
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    What is Kuverto AI?
    Kuverto AI is an advanced conversational AI agent that facilitates seamless customer interactions. It can handle various inquiries, provide instant responses, and learn from interactions to improve communication over time. This AI agent is tailored for businesses looking to enhance customer service and engagement through efficient automated dialogues.
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