Cyan Arrow is an innovative help desk platform designed to boost customer support efficiency. Utilizing AI technology, it allows businesses to quickly train their systems using various data sources, including websites, documents, and FAQs. This ensures highly accurate and timely responses to customer inquiries. The system supports customizable forms for ticket collection and offers round-the-clock support to ensure customers always receive the help they need. Leverage AI to not only resolve tickets more effectively but also to gather insightful analytics for continuous improvement.

Unthread is an AI-powered omni-channel customer support platform that integrates seamlessly with Slack. It aggregates tickets and data from different customer interaction sources, allowing companies to manage support efficiently in Slack channels or direct messages. With Unthread, businesses can automatically categorize customer conversations, track trending topics, and analyze support data for continuous improvement. It also helps in prioritizing and tagging new conversations, ensuring that no customer query goes unnoticed.