Comprehensive サービス品質の向上 Tools for Every Need

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サービス品質の向上

  • AI-powered extension for automating support tasks.
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    What is Agent Assist powered by Wizr AI?
    Wizr AI Agent Assist is an AI-powered extension designed to streamline customer support operations. The tool automates ticket tagging, retrieves relevant past tickets, and generates responses using an extensive knowledge base. This extension boosts efficiency by categorizing tickets, providing quick access to historical data, offering accurate FAQ answers, and generating personalized responses. It's an invaluable tool for support teams looking to deliver high-quality service faster and more consistently.
  • A powerful AI tool for customer service automation.
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    What is Deuces AI?
    Deuces.AI is an advanced artificial intelligence platform designed to transform customer service operations. By leveraging AI technology, it automates interactions, enhances customer experiences, and significantly reduces response times. With Deuces.AI, businesses can efficiently handle customer inquiries, provide instant solutions, and improve overall service quality.
  • Gridspace provides AI-powered voice solutions for real-time speech analytics and automated call handling.
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    What is Gridspace?
    Gridspace applies sophisticated AI techniques to analyze speech in real-time, enabling businesses to enhance customer service and operational efficiency. Its capabilities include automated call handling, speech recognition, and analytics to derive valuable insights from conversations. This allows organizations to respond faster to customer needs and improve overall service quality.
  • Pega's AI Agent automates customer interactions and enhances operational efficiency.
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    What is Pega Systems?
    Pega's AI Agent integrates advanced machine learning algorithms to streamline customer service processes. It can autonomously respond to customer inquiries, analyze user data, and provide tailored solutions, reducing wait times and enhancing overall service quality. This AI Agent also learns from past interactions to continuously improve its performance and accuracy, enabling businesses to scale their operations while maintaining high levels of customer satisfaction.
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