OperAgents is a developer-oriented toolkit for building and orchestrating autonomous agents using large language models like GPT. It supports defining custom agent classes, integrating external tools (APIs, databases, code execution), and managing agent memory for context retention. Through configurable pipelines, agents can perform multi-step tasks—such as research, summarization, and decision support—while dynamically invoking tools and maintaining state. The framework includes modules for monitoring agent performance, handling errors automatically, and scaling agent executions. By abstracting LLM interactions and tool management, OperAgents accelerates the development of AI-driven workflows in domains like automated customer support, data analysis, and content generation.

Avaamo Agent Assist is an advanced AI-powered contact center agent assistant that delivers real-time support for agents in call centers. It facilitates live call transcription, generates automatic response suggestions, and integrates seamlessly with customer relationship management (CRM) systems and knowledge bases. Avaamo's real-time analysis capability ensures agents receive contextually relevant information, boosting productivity and accuracy. The tool also includes summarization features, automation of backend tasks, real-time translation capabilities, and extensive call tagging options, making it a comprehensive solution for modern contact centers.