Tryvium offers a comprehensive, cloud-based contact center platform powered by AI technology. This solution enhances agent performance by automating routine tasks, personalizing customer interactions, and offering real-time analytics. With Tryvium, organizations can streamline their support processes, improve response times, and deliver exceptional customer service. It integrates with Microsoft Teams to facilitate seamless communication and collaboration, ensuring that users have access to the tools they need to support customers effectively. By leveraging AI, Tryvium not only improves operational efficiency but also fosters a better customer experience through personalized service and actionable insights.

Deepdesk is an AI customer support automation platform designed to streamline communication processes in contact centers. It helps agents by understanding conversations and automating repetitive procedures, thus enabling them to focus on complex customer issues. By integrating advanced natural language processing, Deepdesk enhances the quality of support services, allowing companies to improve customer satisfaction while reducing operational costs. Its omnichannel capabilities cater to various communication platforms, ensuring a seamless experience for both agents and customers.

FPT.AI is an all-inclusive AI platform featuring five core solutions: Conversational AI, AI Contact Center Enhancement, Digital Customer Onboarding, Intelligent Document Processing, and Employee Assistant. The platform is designed to enhance productivity by up to 60%, reduce operating expenses by 47%, and drive innovation for businesses. It serves more than 100 enterprises across 15 countries, delivering tailored AI products and services to streamline business operations and improve customer interactions.