Newest омниканальный сервис Solutions for 2024

Explore cutting-edge омниканальный сервис tools launched in 2024. Perfect for staying ahead in your field.

омниканальный сервис

  • Cognee is an AI agent that automates customer support and enhances user engagement.
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    What is cognee?
    Cognee is a powerful AI agent that revolutionizes customer support by providing automated responses to common inquiries, thus reducing the workload on human agents. It can handle multiple conversations simultaneously, ensuring quick and accurate responses to customer questions. With its integration capabilities, Cognee can be embedded into various platforms, providing seamless support across channels. Designed to improve user satisfaction, it collects data and learns from interactions, allowing for continuous improvement in its responses and service delivery.
    cognee Core Features
    • Automated responses
    • Natural language processing
    • Multi-conversation handling
    cognee Pro & Cons

    The Cons

    May require technical expertise to set up and customize effectively.
    No direct pricing details available for SaaS, requiring contact for enterprise plans.
    Limited information on mobile or extension integrations.
    Being open-source might require users to manage maintenance and updates themselves.

    The Pros

    Open-source and free to use with a flexible Python SDK.
    Supports customizable storage including vector and graph databases.
    Uses RDF-based ontologies for smart data structuring and actual reasoning.
    Can be deployed on private servers ensuring data privacy and security.
    Scales to handle large volumes of data with distributed systems.
    Enhances AI agent accuracy and relevancy in knowledge retrieval.
    cognee Pricing
    Has free planYES
    Free trial details
    Pricing modelFreemium
    Is credit card requiredNo
    Has lifetime planNo
    Billing frequencyMonthly

    Details of Pricing Plan

    Basic Free

    0 USD
    • License to use Cognee open source
    • Cognee tasks and pipelines
    • Custom schema and ontology generation
    • Integrated evaluations
    • More than 28 data sources supported

    On-prem Subscription

    2470 USD
    • Everything in the free plan, plus...
    • License to use Cognee open source and Cognee Platform
    • 1 day SLA
    • On-prem deployment
    • Hands-on support
    • Architecture review
    • Roadmap prioritization
    • Knowledge transfer

    SaaS Beta Subscription

    25 USD
    • Everything in the free plan, plus...
    • Fully hosted cloud platform
    • Multi-tenant architecture
    • Comprehensive API endpoints
    • Automated scaling and parallel processing
    • Ability to group and search memories per user and domain
    • Automatic updates
    • Priority support
    For the latest prices, please visit: https://www.cognee.ai/
  • AI chatbots to enhance customer service automation.
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    What is ambit.ai?
    Ambit offers AI chatbot solutions designed to automate customer service, streamline internal workflows, and enhance customer engagement. Businesses can deploy chatbots across multiple channels, including web, mobile, and social media. These AI-driven chatbots handle customer inquiries, collect and verify data, and provide personalized responses, making it easier for companies to manage customer interactions at scale.
  • AI-powered platform for efficient customer support and interaction.
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    What is Dialogview?
    DialogView is a cutting-edge customer support platform that leverages AI technology to provide seamless and efficient customer interactions. It offers omnichannel support, including live chat, audio, and video communication, making it easier for businesses to manage customer service across various channels. The platform aims to reduce wait times, improve response efficiency, and enhance the overall customer experience.
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