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мультимодальное общение

  • LIveX AI

    Empower your business with advanced AI customer engagement solutions.
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    What is LIveX AI?
    LiveX AI provides cutting-edge AI solutions for businesses to improve customer support and engagement. Their products include AI Service Agents and AI Sales Agents that facilitate seamless interaction via chat, voice, and visual communication. This technology aims to mirror the brand's voice and tone, ensuring human-like interactions while efficiently resolving customer inquiries. Designed for versatility, LiveX AI agents can be implemented across multiple platforms, making them a valuable asset for businesses looking to enhance their customer service and boost sales.
    LIveX AI Core Features
    • Multimodal interaction
    • Real-time chat support
    • Voice AI capabilities
    • AI-driven customer insights
    • Customizable agent personalities
    LIveX AI Pro & Cons

    The Cons

    No publicly available open source code
    No mobile apps or extensions found on Google Play, Apple App Store, or Chrome Web Store
    Pricing details not transparently listed, requiring contact or demo booking

    The Pros

    Human-like AI agents that can communicate and take action to reduce churn and improve retention
    Omni-channel support including chat, voice, email, search, and QR code engagement
    Seamless integration with popular platforms such as Zendesk, Shopify, HubSpot, Salesforce, and Google Cloud
    High impact metrics including up to 35% churn reduction and 90% self-service resolution
    Visual journey builder for easy and personalized AI interaction design
    Enterprise-grade security compliance (SOC2, HIPAA, GDPR)
    Scalable solution designed to enhance customer experience and operational efficiency
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