DigitalGenius is an AI platform designed to improve customer service in the ecommerce sector. It automates pre- and post-purchase interactions using AI-driven workflows, allowing robust integrations and customizations. This system ensures efficient handling of customer queries, reducing resolution times and enhancing the overall customer experience, making support not just a cost center but also a value center.

Paka AI is an advanced web-based application that utilizes artificial intelligence to create responsive and interactive conversational bots. These AI bots are designed to assist businesses in improving their customer service interactions by handling calls, messaging, FAQs, routing, and more with a high degree of precision and efficiency. By integrating Paka AI into your business operations, you can ensure better customer satisfaction and operational efficiency.

This repository delivers a customizable multi-agent framework simulating a taxi call center. It defines distinct AI agents: CustomerAgent to request rides, DispatchAgent to select drivers based on proximity, DriverAgent to confirm assignments and update statuses, and NotificationAgent for billing and messages. Agents interact through an orchestrator loop using OpenAI GPT calls and memory, enabling asynchronous dialogue, error handling, and logging. Developers can extend or adapt agent prompts, integrate real-time systems, and prototype AI-driven customer service and dispatch workflows with ease.