Freddy AI empowers customer support teams by automating repetitive tasks and inquiries. It leverages machine learning to offer instant responses, predict customer needs, and enhance decision-making processes. By integrating seamlessly with the Freshdesk platform, Freddy AI improves response times, reduces ticket resolution costs, and allows support staff to focus on complex issues requiring human intervention.

Lecca.io is an AI agent and workflow automation platform that helps businesses streamline tasks such as customer support, sales prospecting, replying to emails, managing calendars, and updating CRMs. By equipping AI agents with the right tools and triggers, Lecca.io enables these agents to perform routine tasks, allowing businesses to focus on strategic initiatives. This automation platform supports integration with multiple apps and services, including Gmail, Google Calendar, Slack, and more.