8Flow leverages advanced AI and task mining techniques to analyze workflows and automate repetitive tasks for Customer Support and IT agents. This Chrome extension serves as a smart assistant, observing tasks, gathering insights, and facilitating seamless task execution. 8Flow's capabilities include automated data transfer across applications, reducing manual input and potential errors. Designed for productivity, it empowers agents to focus on complex issues while managing simple, repetitive tasks effortlessly. This not only enhances individual agent performance but also improves overall service quality.

Agent Logging provides a unified logging framework for AI agent frameworks and custom workflows. It intercepts and records each stage of an agent’s execution—prompt generation, tool invocation, LLM response, and final output—along with timestamps and metadata. Logs can be exported in JSON, CSV, or sent to monitoring services. The library supports customizable log levels, hooks for integration with observability platforms, and visualization tools to trace decision paths. With Agent Logging, teams gain insights into agent behavior, spot performance bottlenecks, and maintain transparent records for auditing.

IBM Task Mining is a powerful tool designed to discover, monitor, and analyze user interactions on desktops. By capturing detailed frontend activities, it provides insights into workflows that help organizations identify inefficiencies and improve productivity. This tool plays a crucial role in the broader context of process mining, assisting users in understanding how tasks are performed, where they can be optimized, and ultimately driving automation efforts.