EasyNext Support is a Chrome extension designed to supercharge your Zendesk environment using advanced AI tools. This extension integrates directly into your browser, providing a suite of functionalities such as context-aware responses, real-time analysis, instant summarization, response generation, and interactive AI queries. It aims to streamline the ticket management process, improve the quality of customer interactions, and empower support teams with personalized and efficient tools. Free to use, EasyNext ensures your data remains private without any storage concerns.

Forethought delivers an enterprise-scale AI platform aimed at revolutionizing customer support. By leveraging generative AI, Forethought automates responses, triages cases, and surfaces actionable insights. It integrates with existing customer support systems like Zendesk and Salesforce, enabling teams to efficiently handle queries and improve resolution rates while reducing operational costs.

Snsr.io uses AI to aggregate and analyze feedback from channels like Zendesk and Intercom. It provides real-time alerts for critical issues and categorizes feedback into actionable clusters. The system prioritizes high-impact issues and tracks problems gaining momentum, ensuring product managers can efficiently address the most pressing user concerns. By constantly monitoring and revealing emerging patterns, snsr.io helps businesses understand and act on customer feedback more effectively, improving product quality and user experience.