Serviceaide delivers next-generation IT service management solutions powered by artificial intelligence. Their products incorporate intelligent automation and virtual agents to improve service delivery and enhance user experience. Key features such as process automation, incident management, and intuitive self-service portals enable organizations to efficiently manage their IT services. Serviceaide's platform helps businesses reduce operational costs, increase productivity, and provide superior support for their customers and employees.

BigPanda is an AI-driven incident management platform designed to automate the process of resolving IT incidents. By leveraging machine learning and big data analytics, it correlates alerts from various monitoring tools, thus minimizing noise and identifying actionable incidents. Organizations can enhance their operational efficiency and reduce downtime while providing better service reliability by employing BigPanda’s intelligent automation capabilities.