Helpdesk 365 is an advanced customer support software built within SharePoint. It automates the ticketing process and equips your support team with tools to efficiently manage and resolve customer requests. Built for organizations seeking to improve customer interaction, it includes features such as customizable ticketing, automated workflows, and performance analytics. Designed to integrate seamlessly with Microsoft tools, Helpdesk 365 enhances collaboration while maintaining security and compliance. Whether you operate with a small team or need enterprise-level solutions, Helpdesk 365 can scale to meet your needs.

Pear AI is an advanced virtual assistant that specializes in automating customer support processes. It leverages natural language processing to understand and respond to customer inquiries, thereby improving response times and enhancing customer satisfaction. With Pear AI, businesses can reduce operational costs by automating repetitive tasks while allowing human agents to focus on more complex issues that require personal attention.