Ultimate support ticket analysis Solutions for Everyone

Discover all-in-one support ticket analysis tools that adapt to your needs. Reach new heights of productivity with ease.

support ticket analysis

  • Automate customer support for e-commerce brands using AI-driven solutions.
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    What is Sigma AI?
    Sigma AI is an AI-powered platform designed to help e-commerce brands automate their customer support. The platform integrates seamlessly with Shopify stores and other helpdesk software, retrieving live prices and product availability to respond to customer inquiries rapidly. Sigma AI leverages past tickets, FAQs, and other resources to provide accurate, contextually appropriate responses that mirror your brand's tone and style. Its AI-driven solutions streamline customer interactions, enhancing efficiency and boosting sales.
  • unitQ uses AI to transform user feedback into actionable insights.
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    What is unitQ GPT?
    unitQ is an AI-driven platform that consolidates user feedback from multiple sources, including social media, review sites, and support tickets. It translates this feedback, analyzes it for sentiment and themes, and provides actionable insights to help companies enhance their products and services. By identifying high-impact issues and trending topics in real time, unitQ enables teams to respond quickly and effectively to user needs.
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