Newest support par chat en direct Solutions for 2024

Explore cutting-edge support par chat en direct tools launched in 2024. Perfect for staying ahead in your field.

support par chat en direct

  • Comprehensive customer support and feedback system built for modern companies using Linear.
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    What is Productlane?
    Productlane consolidates customer support and feedback management into a unified portal, linking support channels such as Slack and email with Linear. This platform helps companies prioritize tasks with high precision by syncing customer feedback and support requests directly into Linear. Companies can manage everything from call recordings and live chats to feedback portals and public roadmaps, ensuring seamless integration for a holistic customer support experience.
    Productlane Core Features
    • Unified support inbox
    • Customer feedback portal
    • Live chat integration
    • Call recorder
    • Public roadmap and changelog
    • Bi-directional Linear sync
    Productlane Pro & Cons

    The Cons

    No information available about open-source status or community contributions
    No mobile app presence in Google Play or Apple App Store found
    No public GitHub repository linked to verify openness or transparency

    The Pros

    Deep integration with Linear for seamless workflow and reduced duplication
    Multi-channel inbox handling Slack, email, live chat, and customer portal
    AI-powered chat assistant and AI writing assistant to enhance support
    Automated email responses and auto-assignment of support threads
    Unified portal combining support, feedback, changelog, and documentation
    Designed specifically for B2B companies with purpose-built features
    Productlane Pricing
    Has free planYES
    Free trial detailsFree 7 day trial, no credit card required, personal onboarding
    Pricing modelFree Trial
    Is credit card requiredNo
    Has lifetime planNo
    Billing frequencyMonthly

    Details of Pricing Plan

    Starter

    15 USD
    • Get more customer feedback
    • Public Linear roadmap
    • Changelog
    • Feedback hub
    • Widget

    Pro

    29 USD
    • Scale feedback processes
    • Consolidate In-App, Email, Slack support

    Scale

    79 USD
    • For growth companies
    • Premium B2B customer support
    For the latest prices, please visit: https://productlane.com/pricing
  • Exitcall helps you recover abandoning website visitors with real-time texting and calling.
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    What is ExitCall?
    Exitcall is an innovative customer engagement platform that utilizes real-time calling and texting to recover website visitors who are on the verge of abandoning their visit. By directly contacting these visitors, businesses can address potential concerns, provide instant support, and encourage them to complete their intended actions, be it making a purchase or signing up for a service. This proactive approach significantly improves conversion rates, reduces cart abandonment, and enhances overall customer satisfaction.
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