Advanced Support Chat en Direct Tools for Professionals

Discover cutting-edge Support Chat en Direct tools built for intricate workflows. Perfect for experienced users and complex projects.

Support Chat en Direct

  • Tidio is an AI chatbot that enhances customer interactions seamlessly across websites and messaging platforms.
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    What is Tidio?
    Tidio is an AI-driven chatbot platform that enhances customer engagement through automated conversations. Built for businesses of all sizes, it provides real-time chat capabilities that connect with customers across various platforms, including websites and social media. Tidio assists in answering queries, capturing leads, and collecting customer feedback, making it a comprehensive tool for improving customer service and operational efficiency. With integration options for various tools and a user-friendly interface, it empowers businesses to establish effective communication without the need for constant supervision.
    Tidio Core Features
    • Chatbot Automation
    • Live Chat
    • Analytics Dashboard
    • Lead Generation
    • Integrations with eCommerce platforms
    Tidio Pro & Cons

    The Cons

    Not open source, limiting customization at the code level.
    AI accuracy depends on the quality of existing support content.
    May require ongoing tuning and training to optimize AI responses.
    No direct mention of Chrome Web Store, Discord, or Telegram integrations.

    The Pros

    Automates up to 67% of customer support requests, saving time and resources.
    Supports multiple languages and communication channels.
    Seamless integration with popular help desks and CRM platforms.
    Provides detailed analytics for performance improvements.
    Balances AI automation with human agent involvement for complex queries.
    Easy to set up and customize with a user-friendly interface.
    Compliant with GDPR, CCPA, and other data protection regulations.
    Tidio Pricing
    Has free planYES
    Free trial details7-day full feature trial without credit card required
    Pricing modelFree Trial
    Is credit card requiredNo
    Has lifetime planNo
    Billing frequencyMonthly

    Details of Pricing Plan

    Starter

    24.17 USD
    • 100 Billable conversations
    • Basic analytics
    • Live visitors list
    • Operating hours
    • AI Copilot
    • 50 Lyro AI conversations (one-time)
    • 100 Flows visitors reached

    Growth

    49.17 USD
    • Up to 2 000 Billable conversations
    • Advanced analytics
    • Tidio power features
    • No Tidio branding (add-on)
    • Permissions
    • AI Copilot
    • 50 Lyro AI conversations (one-time)
    • 100 Flows visitors reached

    Plus

    749 USD
    • Custom quota of Billable conversations
    • Dedicated Success Manager
    • Custom branding
    • Multisite
    • Departments
    • Multilanguage
    • OpenAPI
    • Support over live chat
    • AI Copilot
    • Up to 5 000 Lyro AI conversations
    • Custom number of Flows visitors reached

    Premium

    2999 USD
    • Lyro as a managed service
    • Guaranteed 50% Lyro AI resolution rate
    • Priority Service + Premium Support
    • Super admin role
    • Analysis & monitoring
    • AI Copilot
    • From 5 000 Lyro AI conversations
    • Custom number of Flows visitors reached
    Discount:2 months free when billed annually
    For the latest prices, please visit: https://www.tidio.com/pricing/
  • Capy enhances sales calls with real-time assistance and transcripts.
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    What is Capy | Live Sales Assistant?
    Capy is an innovative Chrome extension that acts as a live AI assistance during customer sales calls. It transcribes conversations in real time and offers intelligent suggestions tailored to the ongoing discussion. By integrating this tool into your sales processes, teams can ensure they never miss valuable information or insights, allowing for more efficient call management and improved customer engagement. Capy not only aids during active conversations but also helps users prepare better for future interactions by offering insights based on previous calls.
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