Advanced support automation Tools for Professionals

Discover cutting-edge support automation tools built for intricate workflows. Perfect for experienced users and complex projects.

support automation

  • A low-code AI agent builder enabling automated customer support and engagement chatbots powered by GPT within Sendbird.
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    What is Sendbird AI Agent?
    Sendbird AI Agent provides a visual builder to design multi-turn conversational flows, leveraging GPT-3/4 for natural language understanding and responses. Users can customize templates for customer support, FAQs, community moderation, and engagement bots. Built-in context memory maintains conversation history while fallback-to-human options ensure smooth handoffs. Integrated analytics track performance and user sentiment. SDKs for web, iOS, and Android allow rapid deployment into any chat application.
  • SpiralUp leverages AI to optimize customer issue detection and improve overall customer experience.
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    What is spiralup.co?
    SpiralUp is an AI-powered platform that revolutionizes how businesses handle customer support by detecting issues across various channels like live chats, emails, phone calls, and social media. The platform analyzes support data and provides actionable insights to help organizations identify and address root causes of customer issues. By offering an omnichannel view and employing advanced machine learning, SpiralUp ensures that companies can monitor blind spots and improve their customer service processes.
  • AI-powered ticketing software for faster customer support.
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    What is Userscom?
    UsersCom is an AI-powered ticketing software aimed at revolutionizing customer support. By leveraging advanced artificial intelligence, it enables businesses to respond to customer queries three times faster, automatically identifying important tasks from tickets and converting them into actionable to-do lists. This translates to significant time savings, allowing support teams to focus on more value-added activities, enhancing overall productivity and customer satisfaction.
  • Webio is an intelligent AI agent designed for efficient customer engagement through text-based conversations.
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    What is Webio?
    Webio is an innovative AI agent that improves customer service and engagement by automating text-based conversations. It uses natural language processing and machine learning to interpret user queries and provide precise, context-aware responses. With capabilities to seamlessly integrate into existing platforms, Webio helps businesses enhance customer satisfaction while reducing operational costs, making it an ideal solution for businesses looking to optimize their communication channels.
  • WorkflowAI is a no-code AI agent platform that automates business workflows by creating custom digital workers to handle tasks.
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    What is WorkflowAI?
    WorkflowAI provides a visual interface to design end-to-end automated workflows powered by AI agents. Users can assemble pre-built or custom AI models into digital workers that execute tasks such as document processing, lead qualification, and support ticket resolution. Triggers—including webhooks, schedules, and external events—initiate workflows, which can then interact with third-party apps or internal systems. Built-in analytics dashboards track performance, while role-based access controls ensure security. No coding is required, enabling business teams and developers alike to iterate quickly and scale automation across departments.
  • An AI-powered knowledge base agent that ingests company docs to answer user queries instantly via chat widget.
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    What is OpenKBS?
    OpenKBS connects to your knowledge sources—PDFs, Google Drive, Notion, Slack, websites—and indexes them using advanced NLP. It then provides an AI chat agent accessible via web or embeddable widget. The agent understands user questions, retrieves relevant information, and delivers concise answers. Admins can customize appearance, configure update schedules, and monitor usage through analytics dashboards. This seamless integration streamlines support, onboarding, and documentation search across your organization.
  • Streamline your AliExpress customer communications effortlessly.
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    What is Aliexpress Customer Service Helper?
    The AliExpress Customer Service Helper is a free Chrome extension that aids sellers in managing customer messages more efficiently on AliExpress. It supports quick replies, organizes customer inquiries, and offers template responses, enabling users to handle multiple messages without hassle. Designed for both novice and experienced sellers, this tool integrates seamlessly into your browser, making it easy to access and use during daily operations. Whether addressing common questions or following up on orders, the extension helps streamline support processes, enhancing overall customer experience.
  • Turn your documentation into instant answers with AskLeaf.
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    What is AskLeaf?
    AskLeaf is a digital assistant that converts your existing documentation, such as FAQ documents, help articles, and support guides, into instant responses for your customers. This AI-driven tool operates round the clock on your website or preferred platform, enabling businesses to engage and support customers more effectively while reducing costs and freeing up resources for other important tasks. With seamless integration and multi-platform support, AskLeaf is a reliable solution to streamline customer interaction and boost satisfaction.
  • Custom-trained AI chatbot tailored to your business with unlimited interactions
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    What is BotB9 AI Chatbot & Videobot?
    BotB9 is an AI chatbot solution designed to be trained with your business-specific information to handle a variety of queries, particularly in sales and support. It allows customization with up to 4,000 words (22,000 characters) of data, ensuring that the responses are both accurate and relevant to your business needs. With no coding required, it can be easily embedded on your website and mobile apps. The platform supports unlimited chat interactions, making it a versatile tool for enhancing customer service and automating business processes.
  • Bottomright AI: The chatbot that learns from your website.
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    What is Bottomright AI?
    Bottomright AI is an advanced, OpenAI-powered chatbot designed to optimize customer support by training itself using the content and data from your website. This innovative solution allows businesses to deploy a custom-trained chatbot in mere minutes, offering 24/7 assistance to visitors and managing queries with the precision of human-like interactions. With its ability to continuously learn and adapt, Bottomright AI ensures that customer support remains up-to-date and efficient.
  • Callgent is an AI platform that builds voice and chat agents using speech recognition, natural language understanding, and multichannel integration.
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    What is Callgent?
    Callgent is an AI-driven conversational platform engineered to design, deploy, and manage voice and chat agents that handle customer interactions autonomously. Developers access RESTful APIs and SDKs to integrate speech-to-text, NLU, and TTS into applications on telephony, web, and mobile channels. Built-in dialog management tools enable scripting dynamic conversations with context awareness and fallback handling. Callgent supports CRM and ticketing integrations, enabling agents to retrieve and update customer data in real-time. A centralized dashboard provides monitoring, transcription logs, and performance analytics, facilitating continuous improvement through machine learning feedback loops. Whether automating support hotlines, scheduling appointments, or qualifying leads via chat, Callgent streamlines operations, ensures 24/7 availability, and enhances customer engagement at scale.
  • ChatHelp.ai is an AI-driven chat assistant for customer support and engagement.
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    What is ChatHelp.ai?
    ChatHelp.ai is a sophisticated AI-driven chatbot designed to improve customer support efficiency. It offers features like automated messaging, personalized responses, and integration with various platforms. Its primary goal is to enhance user engagement and streamline communication processes, enabling businesses to maintain 24/7 customer support without sacrificing quality.
  • CoSupport AI is an intelligent virtual agent handling customer support seamlessly.
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    What is CoSupport AI?
    CoSupport AI functions as a comprehensive virtual support agent, utilizing natural language processing and machine learning to address customer inquiries. This AI agent can autonomously manage support tickets, provide relevant information, conduct troubleshooting processes, and escalate issues when necessary. Its goal is to enhance customer satisfaction by delivering quick and effective service, reducing human workload.
  • Five9 AI Agents enhance customer interactions with intelligent automation.
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    What is Five9 Agents?
    Five9 AI Agents leverage artificial intelligence to automate routine customer interactions, providing 24/7 support. They can understand natural language queries, optimize responses, and integrate seamlessly with existing systems. This allows businesses to enhance their customer service efficiency while reducing operational costs. The AI Agents utilize machine learning to improve over time, ensuring they deliver precise and relevant information based on user inquiries.
  • InFAQ is an AI-powered FAQ widget that turns customer inquiries into conversion opportunities.
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    What is FrequentlyAskedAI?
    InFAQ, also known as FrequentlyAskedAI, is an AI-driven tool that simplifies customer engagement by providing automated, precise answers to frequent inquiries directly through a website widget. It maximizes customer satisfaction and conversion rates by turning common questions into opportunities. Easy to install, it requires less than five minutes of setup time, making it a convenient solution for businesses of all sizes to enhance their customer support infrastructure effectively.
  • Host.AI specializes in enhancing customer interactions and automating responses.
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    What is Host.AI?
    Host.AI utilizes advanced natural language processing to manage customer queries efficiently. From providing immediate support to generating insights from conversations, this AI agent enhances user engagement and operational efficiency, enabling businesses to focus on growth while reducing response times.
  • Kater is an AI agent streamlining customer support through automated responses and personalized interactions.
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    What is Kater?
    Kater is an AI-driven customer support agent that automates responses and assists users with queries. It uses machine learning to understand customer intents, delivering personalized interactions and resolving questions efficiently. Kater reduces the workload on human agents by handling routine inquiries and providing 24/7 availability, ensuring that customers receive timely assistance at any hour. Its ability to learn from previous interactions allows it to improve its responses over time, creating a tailored support experience.
  • Nova Agent provides advanced AI capabilities for automated customer support and interactions.
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    What is Nova Agent?
    Nova Agent utilizes cutting-edge artificial intelligence to facilitate automated customer support. By interpreting user requests and generating tailored responses, it streamlines communication processes and boosts operational efficiency. Its advanced algorithms ensure prompt and accurate responses, enabling businesses to improve customer satisfaction while reducing operational costs. This AI Agent is ideal for various industries, helping businesses to maintain high service levels without additional overhead.
  • Tidio is an AI chatbot that enhances customer interactions seamlessly across websites and messaging platforms.
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    What is Tidio?
    Tidio is an AI-driven chatbot platform that enhances customer engagement through automated conversations. Built for businesses of all sizes, it provides real-time chat capabilities that connect with customers across various platforms, including websites and social media. Tidio assists in answering queries, capturing leads, and collecting customer feedback, making it a comprehensive tool for improving customer service and operational efficiency. With integration options for various tools and a user-friendly interface, it empowers businesses to establish effective communication without the need for constant supervision.
  • AgentsAI provides intelligent solutions for automating customer interactions and enhancing user experiences.
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    What is AgentsAI?
    AgentsAI is an innovative platform focused on enhancing customer service through AI-driven virtual agents. These agents can interact with users in real-time, providing instant responses, personalized recommendations, and solving customer inquiries efficiently. By utilizing natural language processing (NLP) and machine learning techniques, AgentsAI enables businesses to reduce response times and improve customer satisfaction by automating routine tasks. This frees up human agents to focus on more complex issues while maintaining high-quality user experiences.
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