This alternative to Zendesk provides a comprehensive suite of tools designed for modern customer support. With AI-driven insights and automation, you can streamline your operations, enhance user interactions, and boost overall satisfaction. It focuses on ease of use, allowing teams to resolve issues faster, manage tickets efficiently, and integrate seamlessly with existing systems for a holistic support experience.

Ribbo AI provides a powerful solution for businesses to automate their customer support processes. By leveraging AI, Ribbo learns from your existing content, including documents, website information, and customer support history, to create a chatbot. This chatbot is capable of handling 40-70% of common customer inquiries, thereby reducing the workload on your human support team and improving overall efficiency. With customizable integrations and continuous learning, Ribbo ensures your chatbot remains updated and effective in responding to customer needs.

Earos provides a unified web-based environment to create, train, and deploy AI voice and chat agents across websites, mobile apps, and voice devices. Users can design dialogue flows with a visual editor, import FAQ data, and connect to backend systems such as CRM or booking engines. Earos’s natural language processing handles intent recognition, entity extraction, and context management. The platform supports live-handoff to human agents, real-time reporting, and version control. It scales to hundreds of concurrent conversations, making it ideal for 24/7 customer support, virtual concierges, and interactive kiosks.