Ivy.ai offers AI-driven chatbots designed to improve communication in various sectors, including higher education, healthcare, and government. Their chatbots facilitate instant responses and provide critical information to users in real-time, thus enhancing user experience and operational efficiency. Ivy.ai’s bots are pre-trained with a wealth of relevant data, ensuring high accuracy in responses. The platform also supports live chat and SMS text functionalities, making it versatile for different communication needs.

Bold360 is an advanced customer engagement platform that integrates AI-driven chatbots and live chat capabilities. It enables businesses to communicate effectively with customers through various channels, including live chat, email, social media, and SMS. The platform not only automates routine inquiries but also offers persistent chat options, allowing users to maintain context in interactions. Moreover, Bold360 is equipped with analytics and reporting features that help businesses monitor performance, making informed decisions to enhance customer support. It's ideal for companies looking to provide seamless customer experiences while also optimizing operational efficiency.