Avaamo Agent Assist is an advanced AI-powered contact center agent assistant that delivers real-time support for agents in call centers. It facilitates live call transcription, generates automatic response suggestions, and integrates seamlessly with customer relationship management (CRM) systems and knowledge bases. Avaamo's real-time analysis capability ensures agents receive contextually relevant information, boosting productivity and accuracy. The tool also includes summarization features, automation of backend tasks, real-time translation capabilities, and extensive call tagging options, making it a comprehensive solution for modern contact centers.

HiCall is an AI phone assistant designed to enhance your call experience. It offers multiple features such as identifying and handling missed or rejected calls, blocking spam calls using advanced AI technology, and distinguishing between human and automated calls. HiCall also provides intelligent feedback, recording key information from important calls and summarizing it for you. This ensures that you never miss critical information, whether it’s business consultations, urgent notifications, or personal messages.