Ultimate réduction des tickets de support Solutions for Everyone

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réduction des tickets de support

  • Marvin by Mintlify is an AI-powered documentation assistant that delivers context-aware answers and code examples from your project's docs.
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    What is Marvin?
    Marvin is an AI documentation assistant that indexes your project’s repositories and documentation files to provide developers with instant, precise answers. By leveraging advanced NLP, Marvin understands queries in natural language, fetches relevant code examples, and highlights documentation sections. It integrates directly into your docs site or a standalone web tool, enabling teams to reduce support tickets, speed up onboarding, and maintain documentation quality without manual intervention.
  • AI chatbot solution for seamless customer interactions.
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    What is Nara?
    Nara offers an AI-powered digital sales associate that seamlessly integrates with all chat channels on your online store. It provides instant, real-time customer support, resolves shopping issues, and tailors responses to individual customer needs. By automating customer engagement, Nara aims to boost customer satisfaction, reduce support volumes, and ultimately increase sales.
  • An AI-powered knowledge base agent that ingests company docs to answer user queries instantly via chat widget.
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    What is OpenKBS?
    OpenKBS connects to your knowledge sources—PDFs, Google Drive, Notion, Slack, websites—and indexes them using advanced NLP. It then provides an AI chat agent accessible via web or embeddable widget. The agent understands user questions, retrieves relevant information, and delivers concise answers. Admins can customize appearance, configure update schedules, and monitor usage through analytics dashboards. This seamless integration streamlines support, onboarding, and documentation search across your organization.
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