Feedback Rivers is a platform designed to collect and streamline customer feedback from multiple sources into one cohesive system. With integrations for various tools like customer service, NPS, user feedback, and app reviews, the platform provides businesses with a comprehensive view of customer sentiments. Using AI, it measures and analyzes feedback to highlight key issues and areas for improvement. Feedback Rivers can also send you all your feedback in an easily digestible format via Slack channels, ensuring that valuable insights are transparent and actionable across your team.

Kraftful utilizes advanced Natural Language Processing and Machine Learning techniques to turn large volumes of user feedback into actionable insights. It can analyze user interviews, app reviews, and support tickets, identifying key themes, pain points, and feature requests. With its easy-to-use interface, Kraftful generates custom surveys and feedback summaries, enabling product teams to engage users effectively. By adopting Kraftful, companies can enhance their product development process, ensuring they create solutions that resonate with their users and meet market demands while saving valuable time.