The ServiceNow AI Agent offers functionalities such as automated ticketing, intelligent virtual agents, and real-time data analysis. It improves efficiency by facilitating faster responses to queries, reducing resolution times, and personalizing interactions. This AI Agent is designed to learn from user interactions, constantly evolving to provide increasingly relevant suggestions and support, ultimately enhancing service delivery across various platforms and user scenarios.

Airkit is a transformative AI-driven platform designed to revolutionize customer service. By embedding cutting-edge AI technology, Airkit proactively detects and resolves customer issues before they escalate, significantly enhancing customer satisfaction and operational efficiency. It provides businesses with intelligent support agents, multi-channel messaging, and seamless automation, enabling a highly responsive and personalized customer experience.