Agent Helper for Zendesk is a powerful Chrome extension designed to aid customer service agents in writing rapid responses to customer inquiries. Leveraging AI technology, it offers sentence autocomplete functionality, allowing agents to respond to tickets more efficiently and accurately. By minimizing the time spent on drafting replies, agents can focus on resolving complex issues, enhancing customer satisfaction and productivity. This solution is particularly beneficial for high-volume support environments where speed and clarity are essential.

Pitch Patterns is an AI-powered tool designed to analyze sales and customer service calls. It provides insights into the patterns that lead to successful interactions and helps teams coach members more effectively. The platform utilizes advanced AI models to detect key moments and emotional dynamics in conversations, offering automated analysis and valuable data to improve close rates and customer satisfaction scores.