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métricas de relacionamento com o cliente

  • Intercom offers AI-powered tools for customer messaging and support.
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    What is intercom.com?
    Intercom is a comprehensive customer service platform, leveraging AI to facilitate efficient customer communication. It includes features such as live chat, AI chatbots, customer data management, and automated workflows. Its tools are designed to improve user engagement, streamline support processes, and drive product adoption through personalized and real-time interactions. Intercom’s integration capabilities and omnichannel support make it an ideal solution for businesses looking to enhance their customer experience.
    intercom.com Core Features
    • AI-powered chatbots
    • Live chat
    • Customer data management
    • Automated workflows
    • Customer segmentation
    • In-app messaging
    intercom.com Pro & Cons

    The Cons

    Pricing can be expensive for small businesses
    Some users report a steep learning curve
    Limited AI-specific features compared to dedicated AI tools

    The Pros

    Comprehensive customer communication tools including live chat and email campaigns
    Personalized messaging based on user behavior and data
    Automation features to streamline customer support
    Integrations with various business tools
    intercom.com Pricing
    Has free planYES
    Free trial details14-day full feature access without credit card
    Pricing modelPay-as-you-go
    Is credit card requiredNo
    Has lifetime planNo
    Billing frequencyMonthly

    Details of Pricing Plan

    Essential

    29 USD
    • Includes Fin AI Agent
    • $0.99 per Fin resolution
    • Messenger
    • Shared Inbox and Ticketing system
    • Pre-built reports
    • Public Help Center

    Advanced

    85 USD
    • Includes Fin AI Agent
    • $0.99 per Fin resolution
    • Multiple team inboxes
    • Workflows automation builder
    • Round robin assignment
    • Private and multilingual Help Center
    • Includes 20 free Lite seats

    Expert

    132 USD
    • Includes Fin AI Agent
    • $0.99 per Fin resolution
    • SSO & identity management
    • HIPAA support
    • Service level agreements (SLAs)
    • Multibrand Messenger / Help Center
    • Includes 50 free Lite seats
    Discount:Startups get 90% off Intercom + 1 year of Fin free
    For the latest prices, please visit: https://intercom.com/pricing
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