Dialora.ai is designed to transform customer service through AI-driven chat and voice assistance. It utilizes natural language processing to understand and respond to customer inquiries effectively. The AI agent can handle various tasks, including answering FAQs, assisting with product information, and resolving issues, thus reducing the workload on human agents and improving customer satisfaction. By integrating with existing platforms, Dialora.ai provides a seamless interaction experience tailored to business needs.