HotelHero.ai is an advanced AI platform designed for the hospitality industry, enabling users to enhance their hotel booking experience through personalized recommendations and streamlined processes. It features real-time analytics to assist hotel managers in understanding customer preferences and optimizing service offerings. Moreover, HotelHero.ai provides automated customer support, ensuring guest inquiries are addressed promptly, thereby improving customer satisfaction and boosting operational efficiency.

Viqal's Virtual Concierge automates hotel guest communication using WhatsApp and ChatGPT. By delivering timely, personalized messages, the tool enhances the guest experience, promotes upsell opportunities, and reduces the workload on hotel staff. Seamlessly integrating with the hotel’s Property Management System (PMS), Viqal ensures smooth operations from pre-arrival to post-departure. It supports communication in over 130 languages, providing a global solution to guest engagement. Viqal is designed to boost revenue, improve guest satisfaction, and streamline operational efficiency.