Helpdesk 365 is an advanced customer support software built within SharePoint. It automates the ticketing process and equips your support team with tools to efficiently manage and resolve customer requests. Built for organizations seeking to improve customer interaction, it includes features such as customizable ticketing, automated workflows, and performance analytics. Designed to integrate seamlessly with Microsoft tools, Helpdesk 365 enhances collaboration while maintaining security and compliance. Whether you operate with a small team or need enterprise-level solutions, Helpdesk 365 can scale to meet your needs.

Adere is a comprehensive helpdesk solution that unifies multiple communication channels, including WhatsApp Business API, Facebook, Instagram, Twitter, and Email, into a single platform. Powered by advanced AI, Adere automates responses and streamlines customer interaction management. It's designed to improve response times, enhance team collaboration, and increase customer retention. Businesses can automate processes, monitor real-time performance, and ensure proactive communication. Adere offers a free 15-day trial, making it accessible for businesses to evaluate its capabilities before committing.