DeskDay is an advanced AI-driven IT support platform designed specifically for Managed Service Providers (MSPs). It leverages intelligent automation and a conversational interface to streamline service desk operations. DeskDay aims to replace traditional PSA systems with a more modern, efficient, and user-friendly solution, integrating ticket management, documentation, and remote monitoring into a cohesive platform. By adopting DeskDay, MSPs can elevate their service offerings, improve customer satisfaction, and drive operational efficiency.

Wizr AI Agent Assist is an AI-powered extension designed to streamline customer support operations. The tool automates ticket tagging, retrieves relevant past tickets, and generates responses using an extensive knowledge base. This extension boosts efficiency by categorizing tickets, providing quick access to historical data, offering accurate FAQ answers, and generating personalized responses. It's an invaluable tool for support teams looking to deliver high-quality service faster and more consistently.

With the eesel AI Chrome extension, you can make AI bots that know your company knowledge and can instantly answer any question from a sidebar, perfect for support and sales. Teach the AI bots any docs: Open your Google Docs, Notion pages, Confluence pages, help articles, or any web page, and add it as a “Source” for your bot to learn from. It works with Gorgias, Zendesk, Freshdesk, Intercom, or any other helpdesk, drafting replies for a particular ticket. Chat with AI bots anywhere in Chrome, drafting emails, Google Docs, support replies, and more.