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  • Supermoon is an AI-powered collaborative inbox for seamless business communication.
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    What is Supermoon?
    Supermoon offers a robust AI-powered collaborative inbox solution that centralizes customer support and internal team communications. Ideal for businesses, it combines various communication channels into a single platform, making it easier to manage queries and support tickets. Key features include AI driven email and chat responses, automatic sentiment analysis, and comprehensive message summaries. Supermoon not only helps businesses provide exceptional customer service but also enhances team efficiency and collaboration.
    Supermoon Core Features
    • AI-driven email and chat responses
    • Centralized communication platform
    • Sentiment analysis
    • Message summaries
    • Live chat support
    Supermoon Pro & Cons

    The Cons

    No indication of open-source availability or community contributions.
    No detailed pricing information explicitly found on the site beyond the main page.
    Lacks direct links to mobile apps or extensions, suggesting limited platform availability.
    May require onboarding or training to tailor the AI assistant to specific business needs.

    The Pros

    Integrates with key platforms like Shopify and knowledge bases for context-aware support.
    Reduces customer support ticket volume by up to 70%.
    Saves several hours per week by automating replies with AI Smart Reply drafts.
    Supports multiple communication channels including live chat, email, and social media.
    Provides a human-like, empathetic AI customer service experience.
    Supermoon Pricing
    Has free planYES
    Free trial details14-day free trial of the Pro plan
    Pricing modelFree Trial
    Is credit card requiredNo
    Has lifetime planNo
    Billing frequencyMonthly

    Details of Pricing Plan

    Starter

    19 USD
    • 100 AI Replies/month
    • All channels & apps
    • Unlimited teammates
    • Unlimited messages
    • AI Sentiment Detection
    • AI Message Summaries
    • Core support

    Growth

    49 USD
    • 500 AI Replies/month
    • All Starter features
    • Personalized AI setup & onboarding assistance
    • Core support

    Pro

    99 USD
    • 1500 AI Replies/month
    • All Growth features
    • Voice support
    • Personalized AI setup & onboarding assistance
    • Core support

    Ultra

    299 USD
    • 5000 AI Replies/month
    • All Pro features
    • Dedicated account manager
    • Personalized AI setup & onboarding assistance
    • Core support
    Discount:Save 20% annually if billed yearly
    For the latest prices, please visit: https://getsupermoon.com
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